Privacy Policy

Introduction

Welcome to Expat Homes Ghana.

Your privacy is important to us. This Privacy Policy explains how we collect, use, store, protect and disclose your personal information when you visit our website, enquire about a property, advertise a property, contact us or use any of our services.

By using our website, you agree to the collection and use of your information in accordance with this Privacy Policy.

Who We Are

Expat Homes Ghana is an online property platform that helps people buy, sell, rent and advertise residential, commercial and investment property throughout Ghana.

Our services include:

Property sales
Property rentals
Short stay accommodation
Luxury homes
Commercial property
Land for sale
Property advertising
Property enquiries
Real estate marketing
Property management referrals

Information We Collect

Depending on how you use our website, we may collect the following information.

Personal Information

This may include:

Name
Email address
Telephone number
WhatsApp number
Country of residence
Nationality
Property preferences
Budget
Preferred location
Message content
Property requirements

If you advertise a property, we may also collect:

Property ownership information
Property address
Property photographs
Floor plans
Pricing information
Availability
Marketing preferences

Automatically Collected Information

When you browse our website we may automatically collect:

IP address
Browser type
Device type
Operating system
Language preferences
Pages viewed
Time spent on pages
Referring website
Date and time of visit

This information helps us improve our website and user experience.

Cookies

Our website uses cookies to improve functionality and performance.

Cookies help us:

Remember your preferences
Improve website performance
Analyse visitor behaviour
Measure advertising performance
Improve security

You can disable cookies within your web browser, although some features of the website may no longer work correctly.

How We Use Your Information

We use your information to:

Respond to enquiries
Arrange property viewings
Connect buyers with sellers
Connect landlords with tenants
Connect property owners with interested buyers
Provide customer support
Process advertising requests
Improve our services
Personalise website content
Detect fraud
Prevent misuse of the website
Comply with legal obligations
Send marketing communications where you have given permission

Legal Basis for Processing

Where applicable, we process personal information because:

You have provided consent
Processing is necessary to provide our services
Processing is necessary to fulfil a contract
Processing is required by law
Processing is in our legitimate business interests

Property Enquiries

When you enquire about a property, your contact details may be shared with:

Property owners
Estate agents
Developers
Property managers
Approved business partners

This enables them to respond directly to your enquiry.

We only share information necessary to assist with your request.

Property Advertising

If you advertise your property with us, information submitted by you may be displayed publicly on our website, including:

Property description
Images
Location
Price
Features
Contact details where authorised

You remain responsible for ensuring that information submitted is accurate and lawful.

Marketing Communications

With your permission, we may send:

Property alerts
New listings
Market updates
Investment opportunities
Company news
Promotional offers

You can unsubscribe at any time using the link included in our emails or by contacting us.

Third Party Services

We may use trusted third party providers including:

Website hosting providers
Email providers
Analytics providers
Payment processors
Advertising platforms
Customer relationship management software
Property management systems

These providers only process information necessary to perform their services.

Analytics

We may use website analytics tools to understand:

Visitor numbers
Popular pages
User journeys
Device usage
Website performance

Analytics information is generally aggregated and does not directly identify individual visitors.

Advertising

We may use advertising services such as Google Ads, Meta Ads and similar platforms to promote our services.

These platforms may use cookies and similar technologies to personalise advertisements.

Data Security

We take appropriate technical and organisational measures to protect your personal information.

These include:

Secure servers
SSL encryption
Password protected systems
Limited staff access
Regular software updates
Security monitoring

Although we take reasonable precautions, no internet transmission can ever be guaranteed to be completely secure.

Data Retention

We only keep personal information for as long as necessary to:

Provide our services
Meet legal obligations
Resolve disputes
Enforce agreements
Maintain business records

When information is no longer required, it is securely deleted or anonymised.

International Transfers

Because our customers come from many countries, your information may be processed or stored outside your country of residence.

Where appropriate, we take reasonable steps to ensure your information remains protected.

Your Rights

Depending on your location and applicable law, you may have the right to:

Access your personal information
Correct inaccurate information
Request deletion
Restrict processing
Object to processing
Withdraw consent
Request data portability
Complain to a relevant data protection authority

To exercise any of these rights, please contact us.

Children’s Privacy

Our website is intended for adults.

We do not knowingly collect personal information from children under the age of 18.

If we become aware that information has been collected from a child without appropriate consent, we will remove it promptly.

Third Party Websites

Our website may contain links to third party websites.

We are not responsible for the privacy practices or content of those websites.

We encourage you to read their privacy policies before providing any personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be published on this page together with the updated revision date.

We recommend checking this page periodically.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us through the contact details provided on our website.

Website:

https://www.expathomesghana.com

Contact Page:

https://www.expathomesghana.com/contact/

We will make every reasonable effort to respond promptly to your enquiry.

Your Consent

By accessing and using Expat Homes Ghana, you acknowledge that you have read, understood and agreed to this Privacy Policy.